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Case Study: Vasil Levski Airport electrifies 100 different storefronts

Capto TeamยทFinance automation teamยทยท1 min read
Case Study: Vasil Levski Airport electrifies 100 different storefronts

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๐—ช๐—ฒโ€™๐—ฟ๐—ฒ ๐˜€๐—ฒ๐—ฒ๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐—ต๐—ฒ๐—ฎ๐—ฟ๐—ถ๐—ป๐—ด ๐—ฎ ๐—น๐—ผ๐˜ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐˜๐—ฟ๐˜†๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ฝ๐—น๐˜‚๐—ด ๐—ถ๐—ป โ€œ๐—ต๐—ถ๐—ด๐—ต ๐˜ƒ๐—ผ๐—น๐˜๐—ฎ๐—ด๐—ฒโ€ ๐—”๐—œ & ๐—ฎ๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐˜„๐—ต๐—ฒ๐—ป ๐˜๐—ต๐—ฒ๐˜† ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ฎ ๐—ต๐—ผ๐˜‚๐˜€๐—ฒ๐—ต๐—ผ๐—น๐—ฑ ๐˜€๐—ผ๐—ฐ๐—ธ๐—ฒ๐˜. Itโ€™s one of the key reasons that pilots are failing and wheels are spinning in the market.

This is an example of how simple, iterative, and sustainable deployments are the ones that actually โ€œelectrifyโ€ our clients.

๐—˜๐—ฎ๐—ฐ๐—ต ๐—บ๐—ผ๐—ป๐˜๐—ต ๐˜๐—ต๐—ฒ ๐—ฒ๐—น๐—ฒ๐—ฐ๐˜๐—ฟ๐—ถ๐—ฐ ๐—ฏ๐—ถ๐—น๐—น ๐—น๐—ฎ๐—ป๐—ฑ๐˜€ ๐—ฎ๐˜ Vasil Levski Sofia Airport ๐—ฎ๐—ป๐—ฑ 100 ๐—ฑ๐—ถ๐—ณ๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐˜ ๐˜€๐˜๐—ผ๐—ฟ๐—ฒ๐—ณ๐—ฟ๐—ผ๐—ป๐˜๐˜€ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐˜€๐—ต๐—ฎ๐—ฟ๐—ฒ ๐—ถ๐—ป๐˜ƒ๐—ผ๐—ถ๐—ฐ๐—ฒ๐—ฑ ๐—ฎ๐—ฝ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฟ๐—ถ๐—ฎ๐˜๐—ฒ๐—น๐˜†.

๐˜๐˜ต ๐˜ธ๐˜ข๐˜ด ๐˜ฐ๐˜ฏ๐˜ค๐˜ฆ ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜ด๐˜ฐ๐˜ฎ๐˜ฆ๐˜ฐ๐˜ฏ๐˜ฆ ๐˜ฉ๐˜ข๐˜ฅ ๐˜ต๐˜ฐ:
1๏ธโƒฃ Wait for an email with a billing file
2๏ธโƒฃ Download and check the spreadsheet
3๏ธโƒฃ Create invoices one by one in the ERP
4๏ธโƒฃ Attach documents manually
5๏ธโƒฃ Download each invoice
6๏ธโƒฃ Write and send dozens of customer emails
7๏ธโƒฃ Repeatโ€ฆ every single month

๐—ก๐—ผ๐˜„ ๐—ถ๐˜โ€™๐˜€ ๐—ฎ๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ฒ๐—ฑ ๐—ฒ๐—ป๐—ฑ-๐˜๐—ผ-๐—ฒ๐—ป๐—ฑ.

๐˜›๐˜ฉ๐˜ฆ ๐˜ช๐˜ฎ๐˜ฎ๐˜ฆ๐˜ฅ๐˜ช๐˜ข๐˜ต๐˜ฆ ๐˜ณ๐˜ฆ๐˜ด๐˜ถ๐˜ญ๐˜ต๐˜ด ๐˜ข๐˜ณ๐˜ฆ:
โœ… A process that previously took multiple workdays now runs automatically on schedule
โœ… Invoices are created and sent without human intervention
โœ… Errors from manual entry disappeared
โœ… Staff time moved back to actual work instead of administration

๐—ฅ๐—ฒ๐—ฝ๐—ฒ๐˜๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐˜€๐—ผ๐—น๐˜ƒ๐—ฒ๐—ฑ ๐—ฏ๐˜† ๐—ฎ๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป, ๐—ฟ๐—ฒ๐˜€๐—ถ๐—น๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐—บ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ฒ๐˜€ ๐˜„๐—ถ๐˜๐—ต ๐—”๐—œ.

๐˜›๐˜ฉ๐˜ฆ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜ค๐˜ข๐˜ฏ ๐˜ช๐˜ฎ๐˜ฑ๐˜ณ๐˜ฐ๐˜ท๐˜ฆ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฆ๐˜ท๐˜ฐ๐˜ญ๐˜ท๐˜ฆ ๐˜ฃ๐˜บ ๐˜ฐ๐˜ฏ๐˜ฆ ๐˜ฅ๐˜ข๐˜บ:
๐Ÿค– Detecting when incoming files suddenly change format or structure
๐Ÿค– Flagging unusual billing values or customer anomalies before invoices go out
๐Ÿค– Identifying missing or inconsistent data automatically
๐Ÿค– Drafting escalation messages when something looks wrong
๐Ÿค– Explaining why a process failed instead of just logging an error

Automation removes the effort, AI removes the uncertainty. ๐™’๐™๐™š๐™ฃ ๐™—๐™ช๐™ž๐™ก๐™ฉ ๐™ฉ๐™ค๐™œ๐™š๐™ฉ๐™๐™š๐™ง ๐™ข๐™š๐™ฉ๐™๐™ค๐™™๐™ž๐™˜๐™–๐™ก๐™ก๐™ฎ, ๐™ฎ๐™ค๐™ช ๐™๐™–๐™ซ๐™š ๐™ฅ๐™ง๐™ค๐™Ÿ๐™š๐™˜๐™ฉ๐™จ ๐™ฉ๐™๐™–๐™ฉ ๐™–๐™˜๐™ฉ๐™ช๐™–๐™ก๐™ก๐™ฎ ๐™™๐™ง๐™ž๐™ซ๐™š ๐™ง๐™š๐™จ๐™ช๐™ก๐™ฉ๐™จ - ๐™ฃ๐™ค๐™ฉ ๐™Ÿ๐™ช๐™จ๐™ฉ ๐™๐™š๐™–๐™™๐™ก๐™ž๐™ฃ๐™š๐™จ.

โ€”

Originally posted on LinkedIn

Also published in the Capto newsletter on Substack

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