Episode 7 - The Automation Cat

Welcome to the seventh episode of Agents of AI, Capto’s podcast for leaders who want to understand how humans + AI agents are reshaping the future.
The "Automation Cat" joins us to share:
-How special it is to bridge the gap between business requirements and technology when working in the intelligent automation field. 
-The friction that commonly exists between intelligent automation teams and core IT departments, but how trust is frequently earned in their case.
-The journey from RPA to AI and their first use case working with generative AI to categorize emails, understand text, and translate.
-How AI can one day more positively impact customer support use cases, mentioning the frequent need for translation services and responses in the consumer's natural language.
...and finally their identity is revealed as  José Ferrer ; automation leader for Ricoh and Co-Founder of Lean Automation. https://www.linkedin.com/in/joseferrer-automatizacion-de-procesos/
Agents of AI features CFOs, technology leaders, and AI visionaries to share real wins, failures, and strategies, so teams everywhere can learn, adapt, and lead. You can also learn any time from the entire knowledge base of our guests via our "AI Twin". https://hey.speak-to.ai/agents-of-ai 
If you know a superhero and "Agent of AI" that should join our program, or you are one yourself! Comment, tag them, or reach out to Alexis Chevallot or Peter Steube on LinkedIn.  https://www.linkedin.com/company/wearecapto