Most times, Automation and AI is only simple on paper

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You've done everything the real automation and AI experts told you to do.
✅Identified a simple, repetitive, and painful process
✅Documented and mapped in detail, including all the exceptions
✅Initiated with structured automation and architected a pathway to layering AI intelligence
❌It still didn't work
Because more often than not, even the simple projects are only that case on paper. Like the example we posted on Capto's account today where a tax compliance team was stuck in a cycle of constant reporting that needed automation.
Complexities emerged;
🤯Multiple files and data sources
🤯Constantly changing rules and formatting
🤯Exception flagging and unique process elements
It couldn't be solved off-the-shelf or with embedded AI. This is what the modern day "build vs. buy" debate looks like and why "build" is winning more.
Finding AI and automation to be "not that simple", it's OK to admit. We can help.
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Originally posted on LinkedIn:
Also published in the Capto newsletter on Substack


